Terms of Service

Legal Information & Policies

Transparency and clarity are central to how we operate. These terms outline the conditions governing the use of our website, services, and communications.

Terms & Conditions

Effective Date: September 4, 2026
Website: https://medspawellnessmarketing.com/

These Terms & Conditions (“Terms”) govern your use of the Medspa Wellness Marketing website and services.

Medspa Wellness Marketing is a DBA of AI Marketing Agency LLC. In these Terms, “Medspa Wellness Marketing,” “Company,” “we,” “us,” and “our” refer to AI Marketing Agency LLC DBA Medspa Wellness Marketing.

By accessing or using our website, submitting information through the website, requesting services, or otherwise interacting with our services, you agree to these Terms and our Privacy Policy.

1. Age requirement

You must be at least 18 years old to use our services, submit information through our website, or opt in to receive SMS communications from Medspa Wellness Marketing.

By using our services or opting in to SMS messages, you confirm that you are at least 18 years old.

2. Website use

You may use our website for lawful business and informational purposes.

You agree not to:

  • Violate applicable laws through your use of the website

  • Interfere with the operation or security of the website

  • Attempt unauthorized access to our systems or accounts

  • Submit fraudulent, false, or misleading information

  • Introduce malicious code or software

  • Use our content in a way that infringes our intellectual property or other rights

We may modify, suspend, or discontinue any part of the website at our discretion.

3. Inquiries, consultations, and service requests

You may use our website to learn about our services, submit an inquiry, request information, or schedule a consultation where available.

Submitting a form, scheduling a consultation, or contacting Medspa Wellness Marketing does not automatically create a client relationship or require us to provide services.

Specific services, deliverables, pricing, timelines, payment obligations, cancellation terms, and other commercial terms may be governed by a separate proposal, service agreement, statement of work, invoice, or other written agreement.

If a separate written client agreement conflicts with these Terms regarding paid services, that agreement will control to the extent of the conflict.

4. Pricing, payments, cancellations, and refunds

Pricing and payment terms depend on the services purchased and may be set out in a proposal, invoice, service agreement, statement of work, or other written arrangement.

Clients are responsible for amounts due according to the applicable payment terms.

Cancellation, termination, and refund rights for paid services may vary by service and will be governed by the applicable client agreement or purchasing terms.

5. Customer communications

When you contact us, request information, schedule a consultation, or become a client, we may communicate with you using the contact information you provide.

Communications may include inquiry responses, consultation or appointment information, scheduling updates, customer support, requested follow-ups, and service-related communications.

Marketing communications are sent according to the specific consent choices you provide.

6. SMS Messaging Terms & Compliance

Program description

The Medspa Wellness Marketing SMS Program uses two separate types of consent:

  1. Non-marketing SMS consent

  2. Marketing SMS consent

Consent for one category does not automatically provide consent for the other.

Non-marketing SMS messages

If you consent to receive non-marketing text messages from Medspa Wellness Marketing, you may receive messages regarding:

  • Service inquiries

  • Consultation confirmations

  • Appointment confirmations

  • Consultation and appointment reminders

  • Scheduling updates

  • Rescheduling updates

  • Service-related notifications

  • Customer care

  • Requested service follow-ups

These messages are related to services you requested, an inquiry you submitted, a consultation or appointment, or an existing customer relationship.

Marketing SMS messages

If you separately consent to receive marketing text messages from Medspa Wellness Marketing, you may receive messages regarding:

  • Promotions

  • Special offers

  • Discounts

  • New services

  • Marketing updates

Consent to receive non-marketing SMS messages and marketing SMS messages is collected separately.

Selecting the non-marketing SMS consent option does not authorize Medspa Wellness Marketing to send marketing SMS messages, and selecting the marketing SMS consent option does not authorize non-marketing SMS messages beyond the consent provided.

Consent to receive non-marketing and marketing text messages is voluntary and is not a condition of purchase.

Consent

You will only receive SMS messages covered by the consent you provide.

Where our website presents separate checkboxes for non-marketing and marketing SMS communications, each checkbox represents a separate consent choice.

Neither form of consent should be inferred merely because you provided a phone number.

You must be at least 18 years old to participate in the Medspa Wellness Marketing SMS Program.

Cancellation instructions

You may cancel SMS messages at any time by replying STOP to the number sending you messages.

After receiving STOP, we may send a final SMS confirming your unsubscribe status.

Following that confirmation, you will no longer receive messages covered by your opt-out unless you later opt in again.

Rejoining

If you previously opted out and want to receive SMS messages again, you may opt in again through an available Medspa Wellness Marketing consent process.

Support information

If you need assistance with the messaging program, reply HELP.

You may also contact:

Email: info@medspawellnessmarketing.com
Phone: +1 681-292-9243

Message frequency

Message frequency may vary depending on your interaction with Medspa Wellness Marketing and the types of messages you have chosen to receive.

Message and data rates

Message and data rates may apply for messages sent to you from us and messages you send to us.

For questions about your text or data plan, contact your wireless provider.

Carrier liability

Carriers are not liable for delayed or undelivered messages.

Privacy

Your participation in our SMS program is subject to our Privacy Policy:

https://medspawellnessmarketing.com/privacy/

Our Privacy Policy explains how SMS consent records, phone numbers, and other personal information are handled.

7. Intellectual property rights

Unless otherwise stated, the Medspa Wellness Marketing website and the materials available through it are owned by or licensed to AI Marketing Agency LLC and are protected by applicable copyright, trademark, and other intellectual property laws.

This may include website text, graphics, branding, designs, videos, images, downloads, marketing materials, and other original content.

You may not modify, reproduce, republish, upload, transmit, sell, distribute, create derivative works from, or commercially exploit our protected materials without authorization.

You may download or print individual website pages for your own lawful, non-commercial use, provided you do not remove copyright or proprietary notices.

Rights relating to specific client deliverables may be governed by a separate service agreement.

8. Materials you provide to us

If you submit or provide materials to us, including business information, content, images, videos, logos, trademarks, advertising assets, account access, or other materials needed for requested services, you represent that you have the necessary rights and permissions to provide those materials.

You authorize us to use those materials as reasonably necessary to perform the services you requested or agreed to purchase.

Specific ownership and licensing arrangements for client work may be addressed in a separate client agreement.

9. Third-party websites and services

Our website or services may contain links to, reference, or integrate with third-party websites, platforms, software, advertising services, or other providers.

A link or integration does not necessarily mean that we endorse or control that third party.

Third-party products and services are governed by their own terms and policies. To the extent permitted by law, Medspa Wellness Marketing is not responsible for the availability, security, content, accuracy, or practices of third-party services outside our control.

10. Online commerce and third-party transactions

Certain portions of our website or services may involve third-party payment processors, software providers, or other vendors.

Information you provide when interacting with a third-party provider may be collected and processed according to that provider’s policies.

Your dealings with independent third parties are between you and the applicable third party unless otherwise stated in a written agreement with us.

11. Accounts and passwords

If any part of our website or services requires an account, you agree to provide accurate and current information and to keep your login credentials confidential.

You are responsible for activity conducted through your account to the extent permitted by law.

If you believe your account or credentials have been compromised, contact us promptly at:

info@medspawellnessmarketing.com

12. Website availability and accuracy

We work to keep our website and information useful and current, but we do not guarantee that all website content will always be complete, accurate, current, uninterrupted, or error-free.

We may modify or remove website content without notice.

13. Disclaimer of warranties

To the fullest extent permitted by applicable law, the website and general website content are provided on an “as is” and “as available” basis.

We disclaim warranties regarding the website except where a warranty cannot legally be excluded.

Any warranties or service commitments relating to paid client services will be governed by the applicable client agreement.

14. Limitation of liability

To the extent permitted by applicable law, AI Marketing Agency LLC DBA Medspa Wellness Marketing will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website.

Additional limitations relating to paid client services may be stated in the applicable service agreement.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

15. Responsibility for violations

To the extent permitted by law, you are responsible for claims, losses, liabilities, costs, or expenses resulting from your unlawful use of our website, violation of these Terms, or infringement of another person’s rights.

16. Termination

We may restrict, suspend, or terminate access to the website or specific website features if we reasonably determine that a user has violated these Terms, misused the website, created a security risk, or engaged in unlawful activity.

Termination of paid client services will be governed by the applicable client agreement where one exists.

17. Governing law

These Terms are governed by and construed according to the laws of the State of New York, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute-resolution provisions contained in a separate signed client agreement will apply to services governed by that agreement.

18. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

19. No waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision later.

20. Changes to these Terms

We may update these Terms periodically to reflect changes to our website, services, business practices, or legal requirements.

The current version will be available on our website with its effective date.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

21. Entire agreement

These Terms, together with our Privacy Policy and any applicable service-specific agreement, govern the matters addressed here.

A signed client agreement, proposal, statement of work, or similar document may contain additional or controlling terms for specific paid services.

22. Contact information

If you have questions about these Terms or our SMS program, contact:

Medspa Wellness Marketing
A DBA of AI Marketing Agency LLC

Website: https://medspawellnessmarketing.com/
Email: info@medspawellnessmarketing.com
Phone: +1 681-292-9243
Address: 54 State St, Ste 804, Albany, NY 12207, USA
Legal Entity: AI Marketing Agency LLC