We are committed to protecting your personal information and maintaining transparency about how data is collected, used, and safeguarded across our website and services.
Effective Date: September 4, 2026
Website: https://medspawellnessmarketing.com/
Medspa Wellness Marketing is a DBA of AI Marketing Agency LLC. In this Privacy Policy, “Medspa Wellness Marketing,” “we,” “us,” and “our” refer to AI Marketing Agency LLC DBA Medspa Wellness Marketing.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, submit a form, request information about our services, become a client, communicate with us, or otherwise interact with Medspa Wellness Marketing.
Medspa Wellness Marketing does not share customer SMS opt-in information, including phone numbers and consent records, with affiliates or third parties for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent are treated as confidential and are used only as described in this Privacy Policy.
Depending on how you interact with us, we may collect the following information.
We may collect:
Name
Email address
Phone number
Business or company name
Business website
Physical or mailing address
Information about your business, marketing needs, or requested services
Consultation or appointment information
Payment or billing information when applicable
Information submitted through website forms
Communication preferences
SMS consent records and timestamps
Email consent or subscription records
When you use our website, we may automatically collect certain information, including:
IP address
Browser type
Device information
Pages visited
Referring pages or websites
Website usage and interaction data
Cookies and similar technologies
We may also maintain records of:
Service inquiries
Consultation or appointment details
Requested services
Customer support communications
Service-related correspondence
Communication preferences
Feedback
We may use the information we collect to:
Respond to service inquiries
Provide information about services you requested
Schedule and manage consultations or appointments
Send consultation and appointment confirmations and reminders
Send scheduling or rescheduling updates
Provide service-related notifications
Provide customer care
Follow up regarding services you requested
Deliver and manage our services
Process transactions and payments where applicable
Maintain business and communication records
Improve our website and services
Measure website usage and performance
Maintain records of communication preferences and consent
Protect our systems and business from fraud or misuse
Comply with applicable legal requirements
If you separately consent to marketing communications, we may also use your information to send promotions, special offers, discounts, information about new services, and marketing updates.
Medspa Wellness Marketing uses separate consent options for non-marketing SMS messages and marketing SMS messages.
Consent to receive non-marketing SMS messages does not constitute consent to receive marketing SMS messages.
Marketing SMS consent is collected separately.
If you consent to receive non-marketing text messages, we may send messages regarding:
Service inquiries
Consultation confirmations
Appointment confirmations
Consultation and appointment reminders
Scheduling updates
Rescheduling updates
Service-related notifications
Customer care
Requested service follow-ups
These messages are intended to support an inquiry, requested service, consultation, appointment, or existing customer relationship.
If you separately consent to receive marketing text messages, we may send messages regarding:
Promotions
Special offers
Discounts
New services
Marketing updates
Consent to receive non-marketing SMS messages and marketing SMS messages is collected separately.
Selecting the non-marketing SMS consent option does not authorize Medspa Wellness Marketing to send marketing SMS messages, and selecting the marketing SMS consent option does not authorize non-marketing SMS messages beyond the consent provided.
Consent to receive non-marketing and marketing text messages is voluntary and is not a condition of purchase.
You will only receive SMS messages covered by the consent you provide.
We may maintain records of consent, including the date, time, source, and type of SMS consent provided.
Neither non-marketing consent nor marketing consent should be inferred merely because you provided a phone number.
You must be at least 18 years old to opt in to receive SMS communications from Medspa Wellness Marketing.
Message frequency may vary depending on your interaction with Medspa Wellness Marketing and the type of messages you have chosen to receive.
Message and data rates may apply according to your wireless carrier and mobile service plan.
You may cancel SMS messages at any time by replying STOP.
After you send STOP, we may send a final confirmation message confirming your unsubscribe request. You will no longer receive messages covered by that opt-out unless you later provide consent again.
If you previously opted out and later want to receive SMS messages again, you may opt in again through an available Medspa Wellness Marketing consent process.
Reply HELP for assistance.
You may also contact us at:
Email: info@medspawellnessmarketing.com
Phone: +1 681-292-9243
Carriers are not liable for delayed or undelivered messages.
SMS delivery depends on your wireless carrier and other service providers and cannot be guaranteed.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use reasonable safeguards to protect SMS opt-in information, consent records, and communication data.
We do not sell or rent personal information.
We may disclose limited information in the following circumstances.
We may use service providers that help us operate our business, including providers for:
Website hosting
Customer relationship management
Scheduling
Communications
SMS delivery
Email delivery
Analytics
Payment processing
Customer support
Other operational services
These providers may process information only as reasonably necessary to provide services on our behalf or as otherwise permitted by law.
SMS aggregators and messaging providers may process information as necessary to deliver text messages that you have consented to receive.
We may disclose information if reasonably necessary to:
Comply with applicable law or legal process
Respond to valid court orders or government requests
Protect our legal rights
Investigate fraud or misuse
Protect the security of our website, systems, clients, or business
If AI Marketing Agency LLC or Medspa Wellness Marketing is involved in a merger, acquisition, reorganization, financing, or sale of business assets, information may be transferred as part of that transaction, subject to applicable law.
Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
Depending on the systems involved, these measures may include access controls, authentication, secure transmission methods, system monitoring, backups, and other security practices.
Despite these safeguards, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
Our website may use cookies and similar technologies to:
Operate website functionality
Understand website traffic and usage
Remember preferences
Improve website performance and user experience
Measure the effectiveness of our marketing and services
You can control certain cookies through your browser settings. Disabling cookies may affect some website functionality.
We retain personal information for as long as reasonably necessary to provide services, maintain business records, manage communications, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information and why it was collected.
Where appropriate and permitted by law, information may be deleted, anonymized, or securely disposed of when it is no longer required.
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.
You may also:
Unsubscribe from marketing emails using the unsubscribe option provided in those communications
Opt out of SMS messages by replying STOP
Reply HELP for SMS assistance
Withdraw consent for future communications where applicable
Ask questions about how we process your information
To make a privacy request, contact:
info@medspawellnessmarketing.com
We may need to verify your identity before completing certain requests.
Our website, services, and SMS program are intended for adults age 18 or older.
You must be at least 18 years old to use our services, submit information through our website, or opt in to receive SMS communications from Medspa Wellness Marketing.
We do not knowingly collect personal information from children under 18 through our services. If we learn that such information has been collected in a manner inconsistent with this Privacy Policy, we may take reasonable steps to delete it.
Our website may contain links to websites or services operated by third parties.
Medspa Wellness Marketing is not responsible for the privacy practices, security, or content of third-party websites.
This Privacy Policy applies to information collected by AI Marketing Agency LLC DBA Medspa Wellness Marketing through the activities covered by this policy.
We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements.
The current version will be made available through our website with its effective date.
If you have questions about this Privacy Policy, our SMS program, or how we handle your information, contact:
Medspa Wellness Marketing
A DBA of AI Marketing Agency LLC
Website: https://medspawellnessmarketing.com/
Email: info@medspawellnessmarketing.com
Phone: +1 681-292-9243
Address: 54 State St, Ste 804, Albany, NY 12207, USA
Legal Entity: AI Marketing Agency LLC
